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SUPPORT SERVICES

We offer two types of online tech support services. The first is for Emergency Support and the second is for Non-Emergency Support.

Please assist us by identifying the proper category for your online request.

Emergency Support Non-Emergency Support
  • Server not pingable
  • Manual reboot request
  • Security compromise
  • DNS addition/ changes
  • Configuration issues
  • Control Panel Support
Emergency support is available 24 hours a day, 365 days a year. Non-emergency support is available 365 days a year. Most requests are handled during business hours (9 AM - 9 PM EST).

 

Consulting Services

In addition to the routine tech support we provide to all customers, we also provide tech support on an hourly basis. If you are interested in these services, please contact us.

 

 

 

     
   
 
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